FAQs

The Artwork & Editions

  • Yes. To guarantee authenticity, Roman Russo personally signs and numbers every fine art print in the collection.

  • A limited Edition means that only a specific number of prints are included for that image at that specific size in a collection.

  • Every limited edition print is accompanied by a signed and numbered Certificate of Authenticity (COA). This document details the artwork title, edition number (e.g., 5 of 25), size, and material, serving as the permanent guarantee of provenance.

  • We use museum-grade archival standards for every piece. This includes acid-free papers and archival pigment inks.

  • All fine art prints are produced using a Canon professional printer.

  • Our image sizes are based on what looks best for the image and pixel size. For specific custom sizing that is not currently offered, reach out to us for special editions sizing questions.

  • Roman Russo limited edition prints are available in five sizes, spanning portrait, landscape, pano and square formats. Please note that size and orientation options are curated by the artist to ensure the visual integrity and composition of each image. Please reach out to us directly to inquire about the artwork available sizing and cost.

    Please see below for our sizing and editions per size:

    Orientation: Portrait (2:3) or Landscape (3:2)

    - 12 x 18 in - Edition of 25

    - 16 x 24 in - Edition of 20

    - 24 x 36 in - Edition of 10

    - 30 x 45 in - Edition of 8

    - 40 x 60 in - Edition of 5

    Orientation: Square (1:1)

    - 16 x 16 in - Edition of 25

    - 20 x 20 in - Edition of 20

    - 30 x 30 in - Edition of 10

    - 40 x 40 in - Edition of 8

    - 50 x 50 in - Edition of 5

    Orientation: Pano (2:1)

    - 12 x 24 in - Edition of 25

    - 16 x 32 in - Edition of 20

    - 24 x 48 in - Edition of 10

    - 30 x 60 in - Edition of 8

    - 40 x 80 in - Edition of 5

  • Yes. To qualify for Patron Status, you must acquire a minimum of five artworks. Additionally, at least one of these five works must be selected in our largest available size option. For specific questions regarding your eligibility, please contact us directly. To review the full list of exclusive tier benefits, please visit our Patron Status page.

  • Yes. Volume pricing is available to all clients. However, eligibility varies depending on the specific artworks and edition tiers selected. Please contact us directly to discuss further.

Framing & Installation

  • We believe fine art deserves exceptional presentation and protection. We partner with a premier local studio that handcrafts our frames using the highest quality materials. Our frame styles and colors are carefully curated to accentuate the specific image, as we view the frame and mounting as an integral extension of the artwork itself. Please refer to individual product pages for specifications, or contact us directly with any questions.

  • Never use standard glass cleaners or paper towels on acrylic, as they can scratch the surface. Use a specialized acrylic cleaner and a clean, soft microfiber cloth. Apply the cleaner to the cloth, not directly to the art.

Orders & Shipping

  • Please allow 3 - 4 weeks for delivery after payment is received. We take great care in the packaging and shipping of your fine art print to ensure it arrives undamaged and ready to enjoy.

  • While we primarily serve the domestic market, we are happy to ship internationally. Please note that the client is responsible for all shipping costs, as well as any applicable import duties and taxes.

  • We take packaging seriously. Framed artworks are secured with corner guards, wrapped in protective cushioning, and shipped in custom-engineered boxes designed to withstand the rigors of transit. Every step is taken to ensure your art arrives in perfect condition.

Returns & Cancellations

  • All sales are final. Roman Russo does not accept refunds, returns, or exchanges for any orders as each fine art print and frame are made to order for you.

    Order Changes & Cancellations: We are unable to make any changes or cancellations to an order after 24 hours from the moment the Order is placed.

    If you believe you have made a mistake with your order, please contact us immediately at contact@romanrusso.com.

  • On rare occasions, a product may be damaged while in transit and in possession of our shipping partners. If your product(s) arrive damaged, Roman Russo may, in its sole discretion, elect to repair or replace the damaged product(s) following a review of submitted evidence (a "Damage Review").

    To initiate a Damage Review, you must submit detailed, clearly visible photos of the damage, including images of the original packaging, to contact@romanrusso.com.

    By submitting a request, you expressly acknowledge and agree to the following mandatory conditions:

    1. Submission Deadline: Photos of the damage must be received by Roman Russo no later than seventy-two (72) hours following the indicated delivery date of the applicable Order by the shipping provider.

    2. Photo Requirements: Photos of damaged areas must be clearly visible and submitted in .jpg or .png format. The photos must have been taken immediately upon receipt of the product(s).The product(s) must not have been hung, placed, or otherwise installed prior to the photos being taken.

    3. Review Process & Outcome: A Damage Review requires a minimum of thirty (30) business days to complete. Roman Russo will elect to repair or replace the damaged product(s) in its sole discretion.

    4. Replacement/Repair Logistics: The delivery of a replacement or repaired product, if any, will be subject to then-existing manufacturing capability, inventory availability, and shipping timing. You may be responsible for the payment of return shipping costs in the event Roman Russo elects to repair or replace the product(s).

Trade Program

  • No. We value projects of all sizes. Whether you need one framed print for a hallway or thirty for a lobby, your trade benefits apply immediately.

  • We will work with designers to create custom-sized special edition prints to fit niches or specific architectural features. We want to ensure the image looks its best within the chosen dimensions, but we understand that projects may have special requirements. We are always open to discussing your specific constraints in further detail. Please contact us to discuss custom dimensions.

  • Absolutely. We are accustomed to "Side Mark" requirements and can ship directly to your receiving warehouse, frame shop, or the installation site with white-label packaging (no pricing included).

Commissions

  • Yes. Although based in Scottsdale, AZ, Roman accepts commissions worldwide. Please contact us to check his current travel itinerary. Should your project require dedicated travel arrangements, expenses will be outlined in the proposal.

  • We view every commission as a true partnership. Because the final aesthetic—the specific 'look'—is achieved through Roman’s signature editing workflow, we do not release unedited RAW files. Instead, we collaborate closely with you upfront to define the vision, tones, and mood, ensuring the finished images perfectly align with your shared goals.

  • To ensure availability and proper pre-production planning, we recommend booking 4–6 weeks in advance. If you have an urgent project with a tighter deadline, please reach out, and we will do our best to accommodate your request.

  • Commercial commissions are quoted on a per project basis and we work with clients to determine appropriate fees. Please submit an inquiry for a custom estimate.

  • For exterior architectural work, the envisioned lighting and weather are everything. We work with the client to determine the optimal time of year for the vision they are looking to achieve. If conditions are not conducive, we will reschedule to the nearest available date.

  • Commercial proposals are negotiable and will include broad usage rights for the client’s marketing (website, social media, collateral). The specifics will be discussed and outlined in the proposal.

  • Absolutely. Our editorial sessions are specifically designed to build high-end portfolios. The license provided allows for self-promotion (website, social media, composite cards, and agency use).

  • We focus exclusively on photography and doe not provide in-house hair and makeup services. However, we are happy to recommend trusted stylists in your area whenever possible.

Have a question not listed here?

If you still have a question that was not answered in our FAQ, please reach out to us.

Contact Us